Text messages are an easy way to receive important information and notifications from your healthcare providers, like upcoming appointment alerts and billing notifications. If your healthcare provider encourages patients to check in early through email or text message - you may be able to make a payment towards your co-pay or balance during this process. If you receive paper statements through the mail from your healthcare provider - you can follow these steps to use that statement to make a payment: Find one of these messages and follow the prompts to make a payment. If you’ve opted to receive text messages or emails from your healthcare provider – one of them likely includes a balance update, bill, or e-statement. If you don’t have an athenahealth account but want to create one, follow the steps outlined in the How do I create an account to access my athenahealth Patient Portal section above. If you already have an athenahealth account - you can log in to your Patient Portal at any time and make payments toward your balance. There are several ways to pay your bills securely.
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